Ice Melting Challenge — We're here to help
For any questions, issues, or feedback, email us at:
mcagataykaban@gmail.com
We typically respond within 24 hours.
To cancel or change your Ice Melt Pro subscription:
Timer not working? Make sure the app is in the foreground. Enable "Do Not Disturb" for the best experience.
Friends not showing? Both users need to be signed in. Check your internet connection.
Purchase not restored? Go to Settings > tap "go pro" > "restore purchases" at the bottom of the paywall.
Lost data? Session data is stored locally on your device. If you reinstalled the app, local data cannot be recovered.
To request deletion of your account and all associated data, email us at mcagataykaban@gmail.com with the subject "Account Deletion Request".